4/1/2023 0 Comments Zoom communications![]() The management should ensure that it protects its current culture of maintaining a team of happy and highly motivated employees despite the pressure that everyone currently goes through at the firm. ![]() Its unique products will continue to attract both local and international customers. Being innovative will also enable the company to overcome the problem of stiff competition in the market. It should hire more workers and ensure that it continues being innovative even as it struggles to enhance service delivery using the current products. It is recommended that this company should use its revenues to expand its capacity. Competition in the market is also stiff and as other small firms continue to grow in this market, the situation may become even worse. The company is forced to suspend new product development plans to focus on efficient delivery of the current products. ![]() The case shows that the company is struggling with capacity issues, which made it necessary for its employees to work extra hours to avoid disruptions in their services. However, it is necessary to understand that the company is faced with various strategic issues and problems that the chief executive officer and his entire management team must address. Currently, it is considered the most preferred brand in the video-conferencing market, as shown in the case study. ![]() The outbreak of the novel coronavirus provided this firm with a unique growth opportunity. Zoom has emerged as one of the leading providers of video-conferencing services for various institutions around the world. ![]()
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